Frequently Asked Questions
What is counselling and how can it help?
Whilst you will find a variety of answers to this question, most will agree that counselling is the process of receiving
professional help to deal with and better manage many of life's problems. There are many different approaches
to counselling, however it is fundamental of most counselling modalities that a safe and trusting relationship is central to
the process. From just needing to get things off your chest, to receiving treatment orientated therapy for
commonly experienced mental health related problems, people commonly seek counselling for an independent and non-bias
perspective to many different problems.
Further information about counselling can be found here.
What are the fees and charges?
Session fees are charged by the hour and based on the type of service provided. For example, fees may
vary is you are attending as a individual, couple or family. A full list of service fees and charges can be found here
along with some important terms and conditions.
Do you also work with adults?
Yes. We have a range of counsellors who also specialise in working with adults and those over 30. Contact us today to discuss
your concerns and if we are not able to help, we will assist you with a professional referral to a trysted service within our network.
Can I access the Medicare rebate?
Harris Counselling is a fully accredited service under Medicare and is able to provide rebated
sessions for clients who have obtained a GP referral and mental health care plan under the Better
Access to Mental Health Care initiative. We are happy to walk you through this process if necessary.
Please note however, that Medicare will only provide a rebate for individual counselling sessions for
the provision of applied psychological strategies. Unfortunately, Medicare does not currently support
couple and family counselling and as a result, you will not be eligible to receive the rebate
if you attend as a couple / family session.
Information about the Better Access to Mental Health Care initiative can be found here.
Where are appointments located?
Appointment are located onsite at either Fairfield or Malvern in Victoria. Please indicate your
location preference at the time of booking.
Do you offer on-line, phone or counselling
Yes, in some circumstances we are able to offer session via video link. Services under Medicare however may not be
able to be performed this way due to funding requirements and stipulations.
Can I have a choice of male or female counsellor?
Yes, we can offer a choice of male or female counsellors, depending on availability. Please indicate
your preference for a male or female counsellor at the time of booking.
What if I would like some information about
privacy and accreditation?
All qualified and certified counsellors are subject to a variety of confidentiality codes and responsibilities. At Harris Counselling
we work hard to ensure that your information is kept private and confidential. Issues pertaining to the possible harm towards
self and / or others may result in your confidentiality being breached under the ASSW code of ethics and other
regulatory codes that are govern the scope of practise to which this service operates.
Harris Counselling is a fully accredited service endorsed by the Australian Association of Social
Further information about the AASW, and accredited mental health social workers
can be obtained by clicking the following link.